Viber is a free and cross-platform instant messaging application for users to contact with others with text, picture and video messaging etc. Nowadays, there are over 800 million Viber registered users, so it is also conceivable that Viber also plays an important role in our daily life. (See also: Viber Download for iPhone)
However, it's common that we lost our Viber messages and chat history due to the system crash or update failure, or rather you deleted it accidentally. Whatever the case may be, retrieving Viber message history is the most urgent thing. But, how can you retrieve your lost Viber messages?
In fact, it is unable to retrieve them back because Viber doesn’t store the message history, so if you want to restore Viber messages on iPhone, you may get the help of some effective ways. But to avoid this kind of things happening, you'd better learn how to backup Viber messages in advance.
Part1. Back up Viber Messages on iOS DeviceStep1. Open Viber > More options > Setting > Calls and Messages > Email message history.
Step2. After the backup of all chat history is created, select an email application to send it (in format of .csv) to yourself or other emails.
Step3. Now you can back up your iPhone data through iCloud, iTunes or another easy way.
Part2. Restore Viber Messages from BackupAfter backing up your Viber chat history, then you can try to restore your iPhone from iCloud or iTunes backup.
Above mentioned method just suitable the users who have a backup before, so if you didn’t have a backup for Viber chat history, you can follow the below steps to have a try.
iOS Data Recovery is the world's largest and safest Viber data recovery tool which can help you retrieve lost Viber messages, videos, pictures and so on. Besides, you can also preview and selectively recover what you want from iPhone/iPad, iTunes, and iCloud backup.
Step 1. Choose the Recovery Mode
Launch iOS Data Recovery and connect your devices to the computer, and then it will automatically detect your iPhone and show you the recovery window known as "Recover from iOS Devices".
Step 2. Begin "Scan".
Once your iPhone has been detected, the next step is to scan the device by clicking "Start Scan". This allows the program to scan your iPhone for lost or deleted Viber messages.
Step 3. Preview your deleted Viber messages
Now that you have finished scanning the iPhone for lost or deleted Viber data, the next thing you need to do is to preview the scanned data. Select all the files you would like to recover.
Step 4. Recover Viber messages from your iPhone
To recover deleted Viber messages from iPhone, you can just select some of the data you want and then click "Recover". This will recover all the selected deleted Viber messages to your PC or Mac.
In addition to iOS Data Recovery, it also provides you another professional toolkit which can help you to backup and restore Viber messages in one click, you may refer the following steps.
Backup & Restore your Viber messages, pictures and call history in 1 click:
Supported Devices: iPhone7/7 Plus/SE/6/6 Plus/6s/6s Plus/5s/5c/5/4/4s that run iOS 9.3/8/7/6/5/4
iPad Pro, iPad Air 2, iPad Air 2, iPad mini 4, iPad mini 2, iPad 4, iPad 3, iPad 2
iPod touch, iPod Nano, iPod shuffle, iPod mini, iPod Classic
Compatible Version: Windows 10 or Mac 10.11
Part1. Backup Viber messages from iPhoneStep 1. Launch and install the program on your computer and then choose "More Tools" on the left side of the screen as shown below.
Step 2. Choose "iOS Viber Backup & Restore" before connecting your device to the computer via the USB cable. Then your device should be detected automatically.
Notes: You may refer the above-supported devices.
Step 3. Click the "backup" button to begin backup your Viber messages. Do not disconnect the device while the process is on as this will abort the process.
Step 4. When the process finished, you will be notified when the process is complete and you will see the screen below.
Part2. Restore Viber messages from iPhoneStep 1. View your backup files
On your screen, click "To view the previous backup file >>" to check the backup files and their content.
Step 2. Extract your backup file
You will then be able to see all your Viber backup files. Select the ones you would like to view and hit the "View" button.
Step 3. Restore or export your Viber messages, photos and call history
When the scan has stopped, all the backup files are displayed. The next thing you need to do is to preview the content in the backup file and select all the items that you would like to restore. You will be given two options: either to "Restore to Device" or to "Export to PC".
With this powerful program and toolkit, you can easily protect your Viber messages, videos, chat history, message attachments etc., and restore them in just few click. If you want to backup not only Viber data but also WhatsApp, Viber, Line, contacts, messages, photos and more, you are recommended to try iOS Data Backup & Restore.